Mission: The Auditorium Theatre, an Illinois not-for-profit organization, is committed to presenting the finest in international, cultural, community, and educational programming to Chicago and to the continued restoration and preservation of the National Historic Landmark Auditorium Theatre.
Commitment: The Auditorium Theatre thrives on the shared humanity that the performing arts provides. We are at our best when our leadership, partnerships, and the work we present on our stage reflects the world around us and the audiences that walk through our doors. Core to this belief is a commitment to inclusion, diversity, equity and accessibility. We are dedicated to leveraging the transformative power of the arts to fully become the Theatre for the People.
Position Summary
The Usher position is responsible for delivering the highest caliber of guest services during all events and functions within the Theatre.
Major Areas of Responsibilities
-Welcome guest to the Theatre in an upbeat, positive, professional, and friendly manner
-Scan guests tickets, ensuring ticket is valid for performance and give accurate directions
-Greet and escort guests to their assigned seats in an efficient and friendly manner
-Check work area for cleanliness and be sure all pathways are clear of obstacles or trash
-Pro-actively attend to guests’ needs: questions, directions, information regarding the performance, and Theatre policies
-Responsible for a safe and efficient in-gress and e-gress
-Respond to emergencies or guest related issues/concerns in a timely manner
-Monitor audience during events to ensure event policies are followed; ie camera policy
-Assemble and distribute programs to guests
-Collect and return lost and found items to guests
Experience 0 – 2 years
Knowledge/Skills/Abilities Relevant knowledge, skills, and abilities are the most important qualifications of this position.
-Knowledge and experience ushering within a large Theatre environment
-Must be receptive to working outside in inclement weather and extreme temperatures
-Available to work a flexible schedule, including evening, weekend and Holiday hours
-Work successfully in a fast paced and loud environment
-Able to lift and carry 20 lbs
-Required to stand for long periods of time and walk up and down steps
-Comfortable with heights
-Excellent verbal skills
-Strong spirit of optimism and collaboration
-Active commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA)
Salary Range $15.40/hour
To Apply All candidates must complete an application through Paylocity – please click here.
The Auditorium Theatre is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. BIPOC candidates are strongly encouraged to apply.
