General Manager

Mission The Auditorium Theatre, an Illinois not-for-profit organization, is committed to presenting the finest in international, cultural, community, and educational programming to Chicago and to the continued restoration and preservation of the National Historic Landmark Auditorium Theatre.

 The Auditorium Theatre thrives on the shared humanity that the performing arts provides. We are at our best when our leadership, partnerships, and the work we present on our stage reflects the world around us and the audiences that walk through our doors. Core to this belief is a commitment to inclusion, diversity, equity and accessibility. We are dedicated to leveraging the transformative power of the arts to fully become the Theatre for the People.

Position Summary
The Auditorium Theatre is seeking a General Manager to oversee the operations and production aspects of the Theatre. The ideal candidate will set the industry standard for customer service for all patrons and clients. They will be a driven, resourceful, innovative, and forward thinking individual leading all direct reports by example. The role is responsible for the efficient, professional and profitable operation of the venue. An ability to work well in a team-oriented, fast-paced, event-driven environment is essential.

Major Areas of Responsibilities

-Inspire, coach, and motivate staff to deliver an unmatched overall entertainment experience through direct oversight of the presentation quality, facility, and guest services of the Theatre. This includes FOH and BOH activities.

-Manage budgets and analyze financial reports, including FOH and BOH expenses on a per show basis.

-Review all event contracts for profitability and feasibility for execution; prepare for and conduct post-show settlements

-Participate in preparing annual budgets, in support of executive leadership team

-Participate in developing long and short-term plans for revenue growth and cost control measures; Ensure systems and processes are in place for all cost controls/inventories and other internal control processes for FOH.

-Create and maintain framework for strong interdepartmental communication to effectively implement cross departmental goals and objectives

-Improve and maintain talent relations by having a solid understanding of the arts and entertainment industry, to ensure that artists and industry representatives have positive experiences in the venue; Ensure that all events are executed properly and to the client’s satisfaction

-Improve facilities through ongoing maintenance as well as project based restoration and renovation

-Oversee day to day operation ensuring technical and staff resource needs for all events; oversee plans for allocating those resources, and successfully manage their efficient implementation

-Negotiate and insure compliance with Collective Bargaining Agreements

-This position supervises 3 full-time team members (direct), 6 full-time team members (indirect), as well as part-time team members.

5 – 7 years

Relevant knowledge, skills, and abilities is the most important qualification of this position.

-Detailed knowledge of the entertainment industry

-Excellent communication skills

-Superior customer service skills

-Demonstrated commitment to inclusion, diversity, equity, and accessibility (IDEA)

-Knowledge of Collective Bargaining Agreements

-Strong budget management skills

-Strong leadership and supervisory skills

Salary Range/Benefits

Medical, dental, and vision benefits available. Other benefits includes paid time-off and holidays, a flexible work schedule, and complimentary tickets to select performances.

To Apply
All candidates must complete an application through Roosevelt University – please click here.

The Auditorium Theatre is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. BIPOC candidates are strongly encouraged to apply.