Search

Food & Beverage Manager

Mission:  The Auditorium Theatre, an Illinois not-for-profit organization, is committed to presenting the finest in international, cultural, community, and educational programming to Chicago and to the continued restoration and preservation of the National Historic Landmark Auditorium Theatre.

Commitment:
 The Auditorium Theatre thrives on the shared humanity that the performing arts provides. We are at our best when our leadership, partnerships, and the work we present on our stage reflects the world around us and the audiences that walk through our doors. Core to this belief is a commitment to inclusion, diversity, equity and accessibility. We are dedicated to leveraging the transformative power of the arts to fully become the Theatre for the People.

Position Summary

The Food & Beverage Manager is responsible for managing all Food & Beverage and Coat Check operations.  This role will ensure a high caliber guest experience to all Theatre guests, create inviting product presentation with high quality, cost efficient offerings to maximize sales, and will manage, mentor, and support the Food & Beverage and Coat Check team.

Major Areas of Responsibilities

-Deliver the highest caliber of guest services during all events and functions within the Theatre

-Understand and create menu offerings, product presentation, and competitive pricing to maximize sales

-Develop and implement new creative concepts in operations, policies, and procedures

-Monitor and maintain efficient inventory levels on products and equipment and perform monthly product true up

-Be present for all Theatre events to ensure proper event prep, consistent staff performance, and efficient guest service orientated operations

-Manage Food and Beverage cash handling procedures and policies, including issuing starting banks, collecting and verifying sales revenue, preparation and submittal of currency and checks for deposits, stand audits, and vault reconciliation

-Respond to escalated Food & Beverage emergencies or guest related issues/concerns in a timely manner

-Collaborate with the Box Office Manager, Front of House Manager, and Production Manager on a consistent basis

-Create all event related documentation i.e. event sales reports, inventory control documents, sales tracking and analysis

-Schedule, manage, and train the Food & Beverage team, including F&B Supervisors, Bartenders, Barbacks, Expeditors, Hosts, and Coat Check Attendants

-Develop and manage relationships with Food and Beverage vendors

-Act as the direct liaison to outside caterers for all VIP and special event functions

-Provide staff with pertinent event information for events and functions during pre-event meetings and/or electronically

-Ensure Theatre is fully compliant and up to date on all State and City Food and Beverage licenses and health regulations

-Create, update, and maintain all Food & Beverage operation manuals and SOPs

-Scout staff to ensure appropriate staffing pool

-Work with General Manager regarding employee matters and resolutions

-Facilitate accurate payroll processing for staff and timely resolution of related issues

-Manage Department operating budget

-Participate in client walk-throughs, provide recommendations for product selection, and create event budgets

-Responsible for POS system, including set-up, updates, maintenance and repair, and staff training

-Repair and maintain Food & Beverage equipment, sales locations, and storage areas.

-This position supervises 75+ part-time team members.

Experience
3 – 5 years

Knowledge/Skills/Abilities
Relevant knowledge, skills, and abilities is the most important qualification of this position.

–Knowledge and experience with Food and Beverage operations and practices for a large Theatre environment

-Supervision and management of large diverse FT and PT staff

-Available to work a flexible schedule, including evening and weekend hours

-Strong knowledge of beverages including spirits, cocktails, beer, wine, and coffee

-BASSET certified

-Excellent verbal and written communication skills

-Independent problem solving and multi-tasking skills in a fast-paced, high energy, artistic environment

-Solid organizational skills, strong attention to detail

-Highly computer literate

-Strong spirit of optimism and collaboration.

-Active commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA)

Salary Range/Benefits
$45K-$69K

Medical, dental, and vision benefits available. Other benefits includes paid time-off and holidays, a flexible work schedule, and complimentary tickets to select performances.

To Apply
All candidates must complete an application through Roosevelt University – please click here.

The Auditorium Theatre is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. BIPOC candidates are strongly encouraged to apply.