FREQUENTLY ASKED QUESTIONS
50 East Congress Parkway (between Michigan and Wabash) in Chicago. Click here for a map, directions and parking information.
The Auditorium Theatre has a total capacity of 3,929 seats, although for many productions only the main floor and first balcony seats are sold.
Smoking, cameras, recording devices, and outside food and beverages are strictly prohibited; binoculars/opera glasses are permitted.
The Auditorium Theatre has a strict policy of no late seating. Latecomers may be asked to remain in the lobby until they can be seated by ushers during the first convenient pause in the program.
Click here to view the rental information page.
The coat check is seasonal and located in the main floor lobby.
Found articles should be reported or left with the Theatre Manager's Office off Aisle 1 in the main lobby. To determine if a personal article has been turned into the Lost & Found, call 312.341.2389. Any items lost or presumed stolen are not the responsibility of the Auditorium Theatre.
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There is no age restriction for children; however, as a courtesy to other patrons and the performers, the Auditorium discourages attendance by children under the age of five (unless the production is specifically intended for young children). All patrons must have a ticket for admittance, and in all instances babes in arms are not permitted. Any person who disturbs the performance or other patrons will be asked to leave the theatre without a refund issued. It is the sole responsibility of the parent or guardian to research and judge the content of a performance as appropriate for their child's age and level of maturity. There is no official rating system for live performances.
The Auditorium Theater of Roosevelt University (ATRU) created Hands Together, Heart to Art (HTHTA), in response to a very serious and integral need. HTHTA is an arts initiative for children who are grieving the death of one or both parents. Employing several areas of the performing arts, the program encourages communication, fosters emotional growth, and provides the consolation of friendship and compassion. Artists and healing counselors work with campers in this unique program that celebrates the healing power of creative play. Throughout the sessions, ATRU brings in guest specialists in other art forms who offer their expertise and lead group activities. The children participate in each component and in the final production. Though the children will work toward a presentation of their creative work, the success of the program is not concerned wholly with the overall talent or aptitude of the final presentation. The intention is to engage the children in the arts, but not specifically to groom them as future performers and artists. If at the end of the program the children have formed friendships, increased their self-confidence, and discovered the arts as a course of healing, we have been successful.
Click here to subscribe online. Please note that online subscriptions include a three dollar per ticket handling fee. To avoid this fee, or if you have a specific seating preference, please call us at 312.341.2357. Family Matinee Series subscriptions are not available online; please call us to place your order.
All sales are final--no refunds or exchanges. Auditorium Theatre subscribers may exchange tickets for productions on the ATRU subscription series for another performance of the same production.
The Auditorium Theatre Box Office is located at 50 East Congress Parkway. It is open Monday through Friday, noon until 6PM. Click here for a map and travel directions.
Gift certificates are available by calling 312.341.2357. Certificates are sold in twenty-five dollar increments. Please note that gift certificates may only be redeemed at the box office.